Returns & Refunds policy

All Sales Are Final: Once an order is placed, it cannot be cancelled, returned, or exchanged. We encourage our customers to review their selections carefully before finalizing their purchase.

No Refunds or Exchanges: We do not offer refunds or exchanges on any products purchased from our store. Please ensure you have selected the correct items and quantities before completing your order.

Product Concerns: If you believe you have received a defective or incorrect item, please contact our customer service team immediately at support@thejumpsmash.com. We will do our best to address and resolve any issues.

Order Discrepancies: If there are any discrepancies with your order, such as missing or incorrect items, please notify us within 48 hours of receiving your package. We will investigate the matter and provide appropriate solutions.

Understanding Our Policy: We understand that every situation is unique. Our policy is in place to ensure the integrity and quality of our products. We encourage all customers to reach out with any questions or concerns before placing an order.

By making a purchase on The Jump Smash, you acknowledge and agree to our return policy. We thank you for your understanding and look forward to serving your badminton needs.